Yes, fires are allowed at Undercliff, but they must be contained within the firepits provided on the premises. This ensures safety and helps mitigate any environmental impact. However, please be aware that during periods of high fire danger, fire bans may be enforced by local authorities, which would restrict the use of any open flames, including those within designated firepits. To check if a fire ban is in place, visit https://www.rfs.nsw.gov.au/fire-information/fdr-and-tobans. Always check the current fire ban status before planning to use a firepit to ensure compliance with local regulations and maintain safety for all guests.

The hazards on the farm are as follows:

- Barb wire fences

- Unfenced dams

- Steep banks into the creek

- Low Bridge

- Platypus (yes, these cute and cudly creatures can be dangerous if threatened)

- Snakes

- Ticks (esp. paralysis ticks)

- The gorge

- Livestock.

10km around the campground. Motorbikes are permitted to travel at higher speeds within designated areas with approval from management.

Campers do not need to bring a firepit when staying at Undercliff campground. We have conveniently placed firepits throughout the campground for your use. This ensures that our guests can enjoy a safe and comfortable campfire experience without the hassle of transporting their own equipment. Our provided firepits are strategically located to enhance your camping experience while maintaining the natural beauty and safety standards of the area. Please remember to follow all fire safety guidelines to help us preserve Undercliff’s pristine environment for everyone’s enjoyment.

Q: What should I do with my rubbish after visiting Undercliff Farm?

At Undercliff Farm, we are committed to maintaining a clean and environmentally friendly environment for all our visitors and the local wildlife. After your visit, we kindly ask all guests to take any rubbish they generate with them. We do not have waste disposal facilities on-site, so it’s essential to bring your own bags to collect and remove any litter. This practice helps us preserve the natural beauty of the farm and ensures a pleasant experience for everyone.

In the event of a medical emergency while visiting Undercliff, it is crucial to act swiftly and calmly. First, if the situation is life-threatening, immediately call emergency services by dialing 000 to request an ambulance. Provide the operator with your exact location at Undercliff. For non-life-threatening emergencies, it may still be necessary to seek medical attention. The nearest hospital is located in Stanthorpe, which is 27 km away from Undercliff. The hospital in Stanthorpe is well-equipped to handle various medical emergencies and provide the necessary care. It is always beneficial to be prepared and know the route to the hospital ahead of time, especially if you are visiting Undercliff from out of town. Safety is a top priority, and knowing how to respond in an emergency situation ensures that you and your loved ones receive the care you need as quickly as possible.

For campers, we offer two well-maintained hot showers to ensure you can stay refreshed during your stay. For those who hire out our exclusive 3 bed cottage, you'll have access to a private bathroom, allowing for a more secluded and luxurious experience. Regardless of your accommodation choice, Undercliff is dedicated to ensuring your stay is as comfortable as possible.

For those staying at our campground, there are three well-maintained toilets available for use. Additionally, guests who book the 3 bed cottage will have the luxury of their own exclusive bathroom, ensuring privacy and added comfort. Whether you're camping or staying in the cottage, our facilities are designed to meet your needs and make your stay as enjoyable as possible.

We are committed to providing a peaceful and enjoyable experience for all our guests. To help maintain this serene environment, we have implemented noise restrictions from 10pm to 6am. During these hours, driving vehicles around the campground, using power tools such as chainsaws, and running generators are not permitted.

A: Yes, pets are welcome at Undercliff Farm! We understand how important it is for many of our visitors to bring their furry friends along. However, there are specific guidelines we ask you to follow to ensure a safe and enjoyable experience for everyone:

1. Tethering: Pets must be tethered at all times while in or around the campgrounds. This is to ensure both the safety of your pet and the comfort of our other guests.

2. Responsibility for Damage: Pet owners are responsible for any damage their pets may cause. Please be mindful of this as you enjoy your stay.

3. Waste Disposal: Owners must pick up and dispose of their pets' droppings in their own rubbish. Maintaining a clean environment is crucial for the enjoyment of all guests.

4. Restricted Areas: Please note that pets are not allowed in certain areas. This includes the amenities block and inside the glamping cabins. Be sure to respect these boundaries to avoid any inconvenience.

By adhering to these guidelines, you'll help make Undercliff a pleasant place for everyone, including our four-legged visitors. Thank you for your cooperation!

The emergency evacuation point is located outside the main residence. For your safety and convenience, we have provided a detailed map that clearly marks this location. Please familiarise yourself with the map upon arrival to ensure you know the designated evacuation point in case of an emergency. Your safety is our top priority, and we are committed to providing a secure environment for all our clients and visitors.

Yes, caravans and campervans are indeed suitable for staying at Undercliff. We welcome both types of vehicles at our picturesque location. However, it's important to note that we do not offer powered sites. Visitors should be prepared to rely on their own power sources during their stay.

Yes, Undercliff is well-equipped to host a variety of special events and private parties. To ensure a seamless experience, we recommend contacting our management team directly to discuss your requirements and finalise the details. We will work closely with you to create a memorable event that aligns with your vision. For more information or to schedule a consultation, please get in touch at your earliest convenience.

Undercliff Farm offers a unique opportunity to disconnect from the digital world and immerse yourself in nature, as the site has no mobile phone coverage. This allows our guests to enjoy a truly tranquil and uninterrupted outdoor experience. We recommend that you inform friends and family of your offline status, and plan any necessary communications beforehand. For emergencies, we do provide alternative contact options and a landline at our main office.

To ensure a safe and reliable connection for powered sites at Undercliff Farm, you will need a 10amp extension cord. It’s always best to check the length of the cord you need beforehand, as it can vary depending on where your site is located on the farm. If you have any further questions about setting up or need additional assistance, feel free to contact our staff, who are always ready to help.

Undercliff Farm operates uniquely when it comes to daylight savings time. Although we are located in New South Wales, we do not observe daylight savings time. However, please note that Tenterfield and other surrounding areas do observe daylight savings. This means when visiting us, keep in mind that our local time will be one hour behind NSW daylight savings time during this period.